Admin Gerai - Branch Kepanjen (2026)

Join BFI Finance Indonesia as an Admin Gerai at our Kepanjen Branch in Surabaya! This is a fantastic opportunity to be part of a leading financial services company, where you will play a crucial role in ensuring smooth operations and exceptional customer service. As an Admin Gerai, you will be the backbone of our branch, handling daily transactions, managing customer inquiries, and maintaining accurate records. Our branch is located in a vibrant area of Surabaya, providing a dynamic and engaging work environment. We offer competitive salaries, professional growth opportunities, and a supportive team to help you thrive in your career.

At BFI Finance Indonesia, we are committed to delivering exceptional financial solutions to our customers. Our Kepanjen Branch is at the heart of our operations, serving a diverse customer base with a wide range of financial products. As an Admin Gerai, you will have the chance to work with cutting-edge systems such as SAP and Oracle, ensuring that our processes are efficient and our customers receive the best service possible. Join us and be a part of a company that values your contributions and invests in your professional development.

📋 Tanggung Jawab Pekerjaan

• Handle daily customer transactions and inquiries with professionalism and efficiency.
• Manage and maintain accurate records using SAP and Oracle systems.
• Ensure compliance with company policies and regulatory requirements.
• Provide exceptional customer service by resolving issues promptly and effectively.
• Assist in branch operations by coordinating with other departments as needed.
• Maintain a clean and organized work environment.
• Participate in training and development programs to enhance your skills.
• Report any irregularities or concerns to the appropriate authorities.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a similar administrative role, preferably in the financial services industry.
• Proficient in using SAP and Oracle systems.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Good organizational and time management skills.
• Familiarity with financial products and services is a plus.
• Bachelor's degree in Business Administration, Finance, or a related field.
• Ability to speak and write in Indonesian and English.

🛠️ Keahlian

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