Client Relations Administrator

Join our dynamic team as a Client Relations Administrator and become the bridge between management and employees in the thriving property industry. This role offers a unique opportunity to foster harmonious communication, ensuring smooth operations and a positive work environment. At Private Advertiser in Banten, you'll play a pivotal role in maintaining strong client relationships, driving business growth, and contributing to our mission of becoming the leading property solutions provider in the region.

As a Client Relations Administrator, you'll be at the heart of our operations, handling client inquiries, resolving issues, and ensuring their needs are met. You'll use tools like Salesforce and Microsoft Office Suite to manage client data and streamline communication. With a focus on building trust and delivering exceptional service, you'll be part of a team that values collaboration and innovation.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Manage and maintain client relationships through regular communication and follow-ups.
• Handle client inquiries, complaints, and issues, ensuring timely and effective resolutions.
• Assist in the development and implementation of client-focused strategies and programs.
• Coordinate with internal teams to ensure seamless delivery of services and products.
• Monitor client satisfaction and feedback, and report on key metrics.
• Stay up-to-date with industry trends and best practices in client relations.
• Contribute to the development of training programs for employees on client relations.
• Participate in team meetings and contribute to the overall success of the company.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 2 years of experience in client relations, customer service, or a similar role.
• Strong communication and interpersonal skills, with the ability to build and maintain relationships.
• Proficiency in using Salesforce and Microsoft Office Suite.
• Excellent organizational and time management skills.
• Ability to work well under pressure and meet deadlines.
• Familiarity with the property industry is a plus.
• Ability to travel to client sites as required.

🛠️ Keahlian

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